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Terms That Govern Your Account on jilibett

Using jilibett means you agree to the terms set out here — covering account access, wallet activity, and how we handle your data. Availability depends on your local law and eligible regions in Bangladesh.

Account TermsWallet PolicyData HandlingEligibility RulesContact Rights
jilibett Terms That Govern Your Account on jilibett
DATA AND SECURITY

How We Handle Your Account Data

Your account data — registration details, transaction records, and device session logs — is stored securely and used only to operate your account and meet our compliance obligations. We do not sell personal data to third parties. Cookies on jilibett track session state and payment flow; you can manage non-essential cookies through your browser settings without affecting core account functions.

Data Retention

We keep account and transaction records for as long as required by applicable law. After account closure, data is retained for the legally required period then deleted.

Cookie Policy

Session cookies are essential for login and wallet flow. Analytics cookies are optional. Adjust your browser settings at any time; essential cookies cannot be disabled without breaking account access.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support to freeze the account.

Data Access Requests

You can request a copy of the personal data we hold on your account. Submit the request via email support with your account ID; we aim to respond within the timeframe required by applicable law.

LEGAL CONTACT

How to Reach Us on Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute about a transaction, our support team handles policy queries directly. Reach out through any of the channels below and include your registered account email or phone number so we can locate your record quickly.

Live Chat Open the chat widget from any page on jilibett. For policy and account queries, select the Account & Legal category so your message reaches the right team.
Email Support Send detailed policy questions or data requests to our support address. Include your account ID and the specific clause or transaction you are asking about.
Account Help Centre The Help Centre covers common policy questions — account suspension, wallet verification steps, and how to submit a formal data access request.

Common Questions About jilibett Legal Terms

These are the questions we hear most often about account terms, data rights, and eligibility. If your question is not covered here, reach out through live chat or email.

Account eligibility depends on your local law and the eligible regions we serve. You must confirm that online gaming is permitted in your jurisdiction before registering. We do not verify local law on your behalf.

No. Deposits must come from a payment method registered in your own name. Third-party wallet transactions are flagged for review and may result in the funds being returned and the account suspended.

Send a data access request to our support email with your account ID and registered phone number. We will respond within the timeframe required by applicable law and provide your records in a readable format.

After closure, we retain your account and transaction records for the period required by law, then delete them. You can request confirmation of deletion once the retention period has passed.

We publish updates on this page with a revised date. Continuing to use your account after an update is posted means you accept the revised terms. Check this page periodically if you want to stay current.

Contact support within 30 days of the transaction date. Include your account ID and the transaction reference shown in your wallet history. Our team will review the record and respond with findings.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.